Contáctanos

Estado del pedido

Envíanos un correo electrónico

For Fastest Service

Estado del pedido
  • Check your online order status here. Please have your order number handy.
  • Si no ha recibido el correo electrónico de confirmación de su pedido, revise su carpeta de correo no deseado o spam.
  • If you are unable to log in, please email us here.

Devoluciones

To request a return:

  1. Obtain a Return Merchandise Authorization (RMA) number before sending your return. Start your return process aquí.
  2. Include your RMA number with your return to ensure efficient processing.

International Returns:

Please contact our customer service team aquí to initiate your return and receive further instructions.


Return Status

Customers with an Account:

Manage your account and check your return status aquí.

Customers without an Account:

Check your return status aquí.


For all other Inquiries

Email Us (24/7):

Contact our customer service team here.

Call Us

Monday - Friday, 9:00 AM - 8:00 PM ET

Saturday - Sunday, 9:00 AM - 5:00 PM ET

Toll-Free (U.S.): 1-800-PARFUMS (727-3867)
Outside the U.S.: 631-582-5204

Mailing Address (Corporate Headquarters):

FragranceNet.com, Inc.
900 Grand Blvd.
Deer Park, NY 11729