Nosotros. Aviso de privacidad estatal

We honor your rights under the Virginia Consumer Data Protection Act (“VCDPA”), California Consumer Privacy Act (“CCPA”), California Privacy Rights Act (“CPRA”) and other similar U.S. state privacy laws. This Notice supplements our Política de privacidad and is also incorporated into our Terms of Use and applies to all visitors, users, and others who are residents of California or residents of U.S. states with privacy laws similar to the CCPA and CPRA ("consumers" or "you"). Along with information on the data we collect, this policy explains your rights by law and has instructions and contact information to help you exercise these rights.

Información que recopilamos:

We collect information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer, household, or device ("personal information"). Personal information does not include:

  • Publicly available information from government records.
  • Deidentified or aggregated consumer information.
  • Information excluded from a state privacy law's scope, like:
    • health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA); or
    • personal information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FCRA) or the Gramm-Leach-Bliley Act (GLBA).
In particular, we have collected the following categories of personal information from our customers within the last twelve (12) months:

Categoría Ejemplos Recogido
A. identificadores. Un nombre real, dirección, identificador personal único, identificador en línea, dirección de protocolo de Internet, dirección de correo electrónico, nombre de cuenta, número de licencia de conducir u otros identificadores similares. SI
B. Información personal, incluida la información de contacto Un nombre, firma, dirección, número de teléfono, número de tarjeta de crédito u otros identificadores similares. SI
C. Características personales o características de clasificación protegidas según la ley federal o de California. Años (40 años o más), género u otros identificadores similares. SI
D. Información comercial. Registros de productos o servicios comprados, obtenidos o considerados, u otras historias o tendencias de compra o consumo. SI
E. Información biométrica. Características genéticas, fisiológicas, de comportamiento y biológicas, o patrones de actividad utilizados para extraer una plantilla u otro identificador o información de identificación, como huellas dactilares, huellas faciales y huellas de voz, escaneos de iris o retina, pulsaciones de teclas, modo de andar u otros patrones físicos, y datos de sueño, salud o ejercicio. NO
F. Internet u otra actividad de red similar. Historial de navegación, historial de búsqueda, información sobre la interacción de un consumidor con un sitio web, aplicación o anuncio. SI
G. Datos de geolocalización. Ubicación física o movimientos. SI
H. Datos sensoriales. Audio, electrónica, visual, térmica, olfativa o similar. NO
I. Información profesional o laboral. Historial de trabajo actual o pasado o evaluaciones de desempeño. NO
J. Información educativa no pública (según la Ley de Privacidad y Derechos Educativos de la Familia (20 U.S.C. Sección 1232g, 34 C.F.R. Parte 99)). Registros educativos directamente relacionados con un estudiante mantenidos por una institución educativa o una parte que actúe en su nombre, como calificaciones, expedientes académicos, listas de clases, horarios de estudiantes, códigos de identificación de estudiantes, información financiera de estudiantes o registros disciplinarios de estudiantes.. NO
K. Inferencias extraídas de otra información personal. Perfil que refleja las preferencias, características, tendencias psicológicas, predisposiciones, comportamiento, actitudes, inteligencia, habilidades y aptitudes de una persona.. SI

and, we have collected the following categories of sensitive personal information from our customers within the last twelve (12) months:

Categoría Recogido
L. Seguro social, licencia de conducir, tarjeta de identificación estatal o número de pasaporte. NO
M. Inicio de sesión en la cuenta, cuenta financiera, tarjeta de débito o número de tarjeta de crédito en combinación con cualquier código de acceso o seguridad requerido, contraseña o credenciales que permitan el acceso a una cuenta. SI
norte. Geolocalización precisa. Cualquier dato que se derive de un dispositivo y que se use o tenga la intención de usarse para ubicar a un consumidor dentro de un área geográfica que sea igual o menor que el área de un círculo con un radio de 1,850 pies, excepto según lo prescriban las reglamentaciones.. NO
O. El origen racial o étnico, las creencias religiosas o filosóficas o la afiliación sindical de un consumidor. NO
P. El contenido de correos electrónicos, correos electrónicos y mensajes de texto que no están dirigidos a nosotros. NO
P. Datos genéticos. NO
R. El tratamiento de información biométrica con la finalidad de identificar unívocamente a un consumidor. NO
S. Información personal recopilada y analizada sobre la salud de un consumidor. NO
T. Información personal recopilada y analizada sobre la vida sexual u orientación sexual de un consumidor. NO

Obtenemos las categorías de información personal enumeradas anteriormente de las siguientes categorías de fuentes:

  • Al establecer una cuenta con nosotros o realizar un pedido en nuestro sitio web.
  • Cuando visita nuestro sitio web y utiliza nuestros servicios.
  • Cuando participa en nuestros foros, encuestas, concursos, sorteos, promociones, presentaciones de contenido, chats, tableros de anuncios, grupos de discusión, solicitudes de sugerencias y registros de membresía.
  • Cuando informa un problema con nuestro sitio web.
  • Registros y copias de su correspondencia. (incluyendo direcciones de correo electrónico), si nos contacta, incluidas las transcripciones de correo electrónico, voz y chat.
  • Sus consultas de búsqueda en nuestro sitio web.
  • Cuando te comunicas con cualquiera de nuestros departamentos como atención al cliente, ventas o servicios técnicos.
  • Cuando usas ciertos métodos de pago.
  • Empresas de publicidad y marketing de terceros..
  • Proveedores de servicios, que nos ayudan a mantener y proporcionar el sitio web y los servicios.
  • Proveedores de servicios, que nos ayudan a proporcionar publicidad y rastrear las interacciones de los clientes en nuestro sitio web y a través de anuncios.

Uso de información personal:

Podemos usar o divulgar la información personal que recopilamos para uno o más de los siguientes propósitos:

  • Para permitirle establecer una cuenta con nosotros.
  • Para protegernos del mal uso de nuestros sitios web y pedidos fraudulentos.
  • Procesar la devolución de los productos y el reembolso de los precios de compra..
  • Para invitarlo a revisar nuestros productos.
  • Para recordarle cualquier proceso de compra que aún no haya completado.
  • Para permitirle participar en funciones interactivas en nuestro sitio web.
  • Para proporcionarle nuestro Sitio web, Servicios y contenido y para promover la estabilidad y seguridad de nuestro Sitio web, Servicios y contenido.
  • Para proporcionarle información, productos o servicios y comunicarnos con usted sobre la información que solicita y responder sus preguntas. Esto incluye enviarle boletines informativos, correos electrónicos de marketing y para informarle sobre nuestros productos, servicios y promociones, y notificarle sobre cambios en nuestro sitio web..
  • Para comprender y saber cómo funcionan y venden nuestros productos, la efectividad de nuestras campañas de marketing, el efecto de nuestros sitios web y la experiencia general del usuario y, en general, mejorar nuestra estrategia de producto y diseño de la experiencia del usuario.
  • Para proporcionar ciertas formas de funcionalidad en todo nuestro sitio web (como guardar su carrito cuando salga de nuestro sitio web) incluida la provisión de una versión localizada del sitio web.
  • Para permitirle personalizar el marketing directo que se le envía en función de sus preferencias/intereses.
  • Para mostrarle recomendaciones individuales en nuestro sitio web basadas en estos datos. Cuando visita nuestro sitio web, cookies y tecnología de seguimiento similar (por ejemplo, "píxeles") son establecidos por nuestros proveedores de reorientación para rastrear qué productos ha visto o comprado en nuestro sitio web. Con esta información, podemos mostrarle ofertas individuales de productos en sitios web de terceros a través de nuestros proveedores de reorientación y analizar los resultados para mejorar aún más nuestros anuncios..
  • Para generar personas, preferencias personales, tendencias del mercado a partir de algoritmos y procesamiento / análisis de lenguaje.
  • Como se le describe al recopilar su información personal o como se establece de otro modo en la ley de privacidad estatal de EE. UU. aplicable.

También podemos usar o divulgar la información personal que recopilamos para hacer cumplir y/o defender nuestros derechos y en la medida necesaria para cualquier disputa legal resultante; para realizar evaluaciones de riesgo tales como investigaciones de diligencia debida; y para responder a las solicitudes de cumplimiento de la ley y según lo exija la ley aplicable, una orden judicial o las regulaciones gubernamentales; para evaluar una venta o transferencia de algunos o todos nuestros activos, cuya información personal que tenemos sobre nuestros clientes se encuentra entre los activos transferidos.

No recopilaremos categorías adicionales de información personal ni utilizaremos la información personal que recopilamos para fines materialmente diferentes, no relacionados o incompatibles sin avisarle..

Cuánto tiempo conservamos su información personal:

We will keep the personal information we collect about you for as long as necessary to carry out the purposes set forth in this Privacy Notice or any other notice provided at the time of data collection, but no longer than as required or permitted under applicable law. We dispose of the information we collect in accordance with our retention policies and procedures.

Divulgación de información personal:

Podemos divulgar su información personal a un tercero con fines comerciales.. Cuando divulgamos información personal para un propósito comercial, celebramos un contrato que describe el propósito y requiere que el destinatario mantenga la confidencialidad de esa información personal y no la use para ningún fin que no sea el cumplimiento del contrato.. Compartimos su información personal con las siguientes categorías de terceros.:

  • Proveedores de servicio (tales como servicios de TI y empresas de alojamiento de sitios web).
  • Compañías de tarjetas de crédito.
  • Socios de marketing de terceros.
  • Proveedores de servicios de terceros.
  • Empresas analíticas.
  • Socios de publicidad y marketing.
  • Embarcadores.
  • FragranceNet.com's Afiliados como parte de un proceso colaborativo interno del grupo.

Divulgaciones de información personal para un propósito comercial: En los doce (12) meses anteriores, hemos divulgado las siguientes categorías de información personal con fines comerciales:

Categoría A: identificadores.

Categoría B: Información personal, incluida la información de contacto.

Categoría C: Características personales o características de clasificación protegidas según la ley federal o de California.

Categoría D: información comercial.

Categoría F: Internet u otra actividad de red similar.

Categoría G: datos de geolocalización (solo geolocalización aproximada).

Categoría M: inicio de sesión de cuenta, cuenta financiera, tarjeta de débito o número de tarjeta de crédito en combinación con cualquier código de acceso o seguridad requerido, contraseña o credenciales que permitan el acceso a una cuenta.

Divulgamos su información personal con fines comerciales a las siguientes categorías de terceros:

  • Proveedores de servicio (incluidos servicios de TI y empresas de alojamiento de sitios web).
  • Proveedores de servicios de terceros.
  • Compañías de tarjetas de crédito.
  • Socios de marketing de terceros.
  • Socios de publicidad y marketing.
  • Empresas analíticas.
  • Embarcadores.
  • FragranceNet.com's Affiliates como parte de un proceso interno de colaboración, según sea necesario.

Ventas y uso compartido de información personal:

We do not sell your data. In the preceding twelve (12) months, we have shared the following types of personal information to other companies:

- Basic Identifying Information with businesses, service providers, and third parties, such as advertising networks, analytics and social media networks.

- Device Information and Other Unique Identifiers with businesses, service providers, and third parties, such as advertising networks, analytics, and social media networks.

- Internet or Other Network Activity with businesses, service providers, and third parties, such as advertising networks, analytics, and social media networks.

- Approximate Geolocation Data with businesses, service providers, and third parties such as advertising networks, analytics, and social media.

- Payment Information with businesses and service providers who process payments.

- We disclose Commercial Information with businesses, service providers, and third parties, such as advertising networks, analytics, and social media networks.

- User Content with businesses and service providers who help administer our programs, such as site and product review networks.

- Audio and Visual Information with businesses and service providers who help administer fraud prevention services.

- Inferences with businesses and service providers who help administer marketing and personalization

Ventas y uso compartido de información personal confidencial:

We do not sell or share your sensitive personal information. In the preceding twelve (12) months, we have not sold or shared any sensitive personal information with third parties.

Sus derechos y opciones:

California and Virginia Privacy Law provide consumers with specific rights regarding their personal information. This section describes those rights and explains how to exercise them.

Access to Specific Information and Data Portability Rights: You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past twelve (12) months. Once we receive and confirm your verifiable consumer request (see Exercising Access, Data Portability, and Deletion Rights), we will disclose to you:

  • The categories of personal information we collected about you.
  • The categories of sources for the personal information we collected about you.
  • Our business or commercial purpose for collecting, selling or sharing that personal information.
  • The categories of third parties to whom we disclose personal information.
  • The specific pieces of personal information we collected about you (also called a data portability request).
  • If we sold or disclosed your personal information for a business purpose, two separate lists disclosing:
    • sales, identifying the personal information categories that each category of recipient purchased; and
    • disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained.

Deletion Request Rights: You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request (see Exercising Access, Data Portability, and Deletion Rights), we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.

We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:

  • 1. Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, or otherwise perform our contract with you.
  • 2. Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
  • 3. Debug products to identify and repair errors that impair existing intended functionality.
  • 4. Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
  • 5. Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).
  • 6. Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information's deletion may likely render impossible or seriously impair the research's achievement, if you previously provided informed consent.
  • 7. Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
  • 8. Comply with a legal obligation.
  • 9. Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

Exclusión voluntaria de la venta de información personal.

We do not sell your personal information to third parties.

Optar por no recibir publicidad dirigida.

You may opt-out of being tracked online by certain companies who are listed at https://www.aboutads.info/ or https://www.networkadvertising.org and you may also learn more about online behavioral advertising at such websites. After withdrawing your consent at any of the mentioned websites, you will still receive generic advertisements, but advertisements will not be delivered to you based upon the data possessed by those companies from whom you have opted-out. You may also opt out of tracking by our partner Criteo, who helps us to personalize your experience and advertise to you across platforms after you've interacted with our website or other content across the web. To withdraw your consent from Criteo, please visit them at https://www.criteo.com/privacy/disable-criteo-services-on-internet-browsers/. These opt-out processes rely upon an opt-out cookie for each browser and each device, so if you delete your cookies or use a different computer, you will have to repeat this process. We do not respond to or honor "do not track" (a/k/a DNT) signals or similar mechanisms transmitted by web browsers.

Excluirse de la creación de perfiles para efectos significativos legales o similares.

We currently do not use your personal information for these purposes.

Confirm Whether or Not We are Processing your Personal Information.You have the right to request that we disclose to you whether or not we are processing your personal information.

Access to Portable Data. You have the right to request that we provide to you a copy of any personal information that you have previously provided to us in, to the extent technically feasible, a portable readily usable format.

Correction Request Rights.You have the right to request that we correct inaccuracies in your personal information, subject to certain exceptions.

Exercising Your Rights: Para ejercer los derechos de acceso, portabilidad de datos y eliminación descritos anteriormente, envíenos una solicitud de consumidor verificable a través de:

  • Llamándonos al 1-800-PARFUMS (727-3867)
  • Envíenos un correo electrónico a [email protected]

Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information.

You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:

  • Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative.
  • Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.

Making a verifiable consumer request does not require you to create an account with us.

We will only use personal information provided in a verifiable consumer request to verify the requestor's identity or authority to make the request

Response Timing and Format: We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to forty-five (45) days), we will inform you of the reason and extension period in writing.

We will deliver our written response by mail or electronically, at your option.

Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request's receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights. Unless permitted by the applicable law, we will not:

  • Deny you goods or services.
  • Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
  • Provide you a different level or quality of goods or services.
  • Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

Right to Appeal. According to Virginia law, if we refuse to take action on your verifiable consumer request you can appeal the request by emailing: [email protected]. We endeavor to respond to your appeal within sixty (60) days of its receipt. In our response, we shall provide you with an explanation of any action taken or not taken in response to your appeal, including a written explanation of the reasons for the decisions

NOTICE OF FINANCIAL INCENTIVE

Loyalty Program

We offer our customers a loyalty program, the Fragrance Rewards Loyalty Program (the "Program") that provides certain rewards and benefits, such as discounts on purchases, shipping upgrades, and free products or samples. You can sign up for the Program by registering for a free FragranceNet.com account on our website at FragranceNet.com or via our mobile application. When you sign up for the Program, we ask you to provide your name and email address. You may also optionally provide your birthday information, zip code and/or mobile telephone number.

Generally, we do not assign monetary or other value to personal information. However, California law requires that we assign such value in the context of financial incentives, such as the Program. In such context, the value of your personal information to us is related to the value of the discounted or free products or services, or other benefits that you obtain or that are provided as part of the Program, less the expense related to offering those products, services, and benefits to you as a participant. The value may vary based on the amount you purchase as a member of the Program, the value of future offers that you receive, and the extent to which you use those offers on future purchases from us. For example, a $10.00 discount will vary in value depending on the product(s) purchased by you.

You may withdraw from participating in the Program at any time by contacting our customer service team by email at [email protected] or by telephone at 1-800-PARFUMS (727-3867), Monday through Friday during the hours of 9:00 am and 5:00 pm Eastern Time.

Promotional Marketing

We offer our customers the opportunity to sign up for special offers and promotions (collectively, the "Promotions"), such as discounts on purchases or free shipping. You can sign up for the Promotions on our website at FragranceNet.com or via our mobile application. When you sign up for the Promotions, we ask you to provide your email address and/or mobile telephone number.

Generally, we do not assign monetary or other value to personal information. However, California law requires that we assign such value in the context of financial incentives, such as the Promotions. In such context, the value of your personal information to us is related to the value of the discounted products or services, or other benefits that you obtain or that are provided as part of the Promotions, less the expense related to offering those products, services, and benefits to you as a participant. The value may vary based on the amount you purchase as a participant in the Promotions, the value of future offers that you receive, and the extent to which you use those offers on future purchases from us. For example, a $10.00 discount will vary in value depending on the product(s) purchased by you.

You may opt out of future Promotions offered by email by clicking the unsubscribe link in the Promotions email that you receive from us. You may opt out of future Promotions offered by text message to your mobile telephone number by texting STOP to cancel.

Subscription Club

We offer our customers a subscription program, Purpl Lux (the "Subscription Program") that provides the benefit of a monthly fragrance sampling subscription service. You can sign up for the Subscription Program on our website at FragranceNet.com or via our mobile application. When you sign up for the Subscription Program, we ask you to provide your name and email address.

Generally, we do not assign monetary or other value to personal information. However, California law requires that we assign such value in the context of financial incentives, such as the Subscription Program. In such context, the value of your personal information to us is related to the value of the discounted or free products or services, or other benefits that you obtain or that are provided as part of the Subscription Program, less the expense related to offering those products, services, and benefits to you as a participant.

You may cancel your subscription at any time by emailing us at [email protected] or by using the self-service tools located in the account section of the FragranceNet.com website.

Changes to This Notice

We reserve the right to amend this privacy notice at our discretion and at any time. When we make changes to this privacy notice, we will post the updated notice on our Website and update the notice's effective date. Your continued use of our Website following the posting of changes constitutes your acceptance of such changes.

Contact Information

Si tiene alguna pregunta o comentario sobre este Aviso, las formas en que la Compañía recopila y usa su información descrita en este documento, sus opciones y derechos con respecto a dicho uso, o si desea ejercer sus derechos bajo los EE. UU.. leyes estatales de privacidad, no dude en contactarnos en:

  • Teléfono: 1-800-PARFUMS (727-3867)
  • Correo electrónico: [email protected]
  • Direccion postal:
  • FragranceNet.com

    900 Grand Blvd.

    Deer Park, NY 11729

    Attn: General Counsel

Fecha de vigencia: 1 de enero de 2020

Última actualización: 1 de enero de 2023